Boy Scouts of America | Hawkeye Area Council

If you are receiving problems with logging in to www.myscouting.org please reference the below instructions to try and solve your problem.

• MyScouting.org is not compatible with the new Microsoft Office Live Add- In. This is probably why you are receiving the error - 403 access forbidden, access denied screen. To continue to access MyScouting, you will need to uninstall the Microsoft Office Live Add-In. For XP users: Go to the Control Panel and then add and remove programs. For Windows Vista and Windows 7 users: Go to the Control Panel and then Programs and Features.

• Sometimes Internet Explorer 8 is giving problems even after the MS Office Live Add-In is removed. The next step to try is to open your Internet Explorer webpage, click Tools on the toolbar, then check Compatibility View and that should clear up the problem.

For problems on logging into MyScouting please contact the National Boy Scouts of America help desk using their information below.  

"For assistance, e-mail myscouting@netbsa.org with your logon user name and contact information. Please include your council name and headquarters city. Our representatives are available between 7 a.m. (CT) and 7 p.m. (CT) Monday through Friday. You will receive a response by the close of business on the day following your inquiry."